These terms are an agreement between your family and Hoozye Lab, which makes Pennantist. By creating a family account, the parent agrees to them for the family, including the teen they invite.
Who can use Pennantist
- A parent or guardian, 18 or older, opens the family account and is responsible for it.
- Teens 13 and older use it when a parent invites them. A second parent can be invited too.
- Pennantist is for families in the United States.
What Pennantist is, and isn’t
- It’s a planning tool. District rules, GPA figures, dates and school information come from public sources and can be wrong or out of date. Check with your school counselor before registering for classes or applying.
- Rules read automatically are labeled until our team checks them. You can report a rule that looks wrong from the course plan.
- AI suggestions, such as school tiers or opportunities, are suggestions. Nothing in Pennantist promises admission, a scholarship or a result.
- Pennantist isn’t a school, a counselor or an admissions service, and it isn’t connected to any school district or college.
Your account
You sign in with a code sent to your email, so keep your email account secure. Tell us if you think someone else got into your family account. You’re responsible for what happens in your account.
Free and Pro
- Pennantist has a free plan and a paid plan, Pro. Pro is bought for one teen at a time; a family with two teens buys it for each teen who needs it. Only the parent account pays.
- Pro is sold by school year, August 1 to July 31. Joining partway through a school year, you pay for the days left until August 1. Joining in June or July, the rest of the summer is free and the first school year is charged on August 1.
- Prices are before sales tax, which is added at checkout. Every payment, for Pro and for credits, is made on Stripe’s checkout page; Stripe sells them on our behalf as the seller of record and handles the sales tax.
- There are two ways to pay: every year, or once through graduation. Paying once covers every school year left until your teen finishes 12th grade and costs 25% less than paying for those years one by one, however many years are left. Billing shows both amounts before you pay.
- The yearly plan renews automatically for the next school year on August 1, at that year’s price, until your teen graduates. We email you before each renewal. You can turn off renewal at any time in Family, Billing; Pro then lasts to the end of the year you paid for.
- Payments for Pro aren’t refunded, except where the law requires it. Turning off renewal stops future charges. Credits have their own section below.
- If the price of Pro changes, we’ll tell you before your next renewal, and the change applies from that renewal.
Pro usage and fair use
- Pro includes, for each teen, 4 Opportunities searches a month, plus picks we find automatically once a month that don’t count as searches; and, each school year, 10 Direction plans, 20 essays with the essay coach, 100 fact arrangements for the activity list, 30 sorts of the college list with AI and 300 minutes of Record with AI. This is the fair use allowance: each of these runs AI on our side and costs us money, and the allowance covers how a family normally uses Pennantist.
- Monthly allowances reset on the 1st of each month and the others on August 1, in your family’s time zone. Unused ones don’t carry over.
- The AI log organizer is part of Free and Pro, for up to 500 logs per teen a school year; past that, logs are sorted the simple way at no cost. Past the minutes of Record with AI, the teen types the week instead.
- An essay counts once, the first time the teen asks the coach to check it. Each essay then gets up to 5 rounds of feedback at no further cost. The starter questions shown before a draft never count.
- A search that finds nothing new doesn’t count, and neither does a use that fails on our side: the included use, or the credits of a paid one, go back.
- Past the allowance, an extra use costs credits from your family’s balance: 50 credits for a search, 20 for a Direction plan or an essay and 10 for a fact arrangement or a sort. We show the cost and ask before every extra use; you can always wait for the reset instead.
- Only a parent buys credits, 200 at a time for $20 plus any sales tax, on Stripe’s checkout page. We never add credits or charge a card on our own. The card you pay for Pro with is saved so Stripe can offer it again there. We email you a receipt for each purchase.
- A parent decides whether a teen may use the balance. What credits are, and when they’re refunded, is in Credits below.
- We may slow down or pause AI features that look automated or abusive, and will tell you why.
Credits
- Credits pay for Pennantist’s AI features past what Pro includes. $20 buys 200 credits, before sales tax. What each extra use costs is in Pro usage and fair use above.
- Credits are a prepayment for Pennantist’s AI features. They aren’t a gift card, a gift certificate or stored value, and they have no cash value: they can’t be exchanged for money.
- Credits can’t be transferred to another account or family, sold, or bought as a gift.
- Purchased credits are non-refundable, except for a billing error, a charge you didn’t authorize, a failure on our side, or where the law requires a refund.
- Purchased credits don’t expire while your family account is open. Free or promotional credits we give may expire; when they do, we say when as we give them.
- If a payment for credits is refunded or disputed, the credits it bought are removed from your balance.
Your content
What your family adds to Pennantist stays yours. You let us store it and process it only to run Pennantist for your family, as the Privacy Policy describes. AI in Pennantist never writes essays or application answers for the student; what the student submits to colleges is their own work and responsibility.
Storage
Proof files (photos and PDFs, up to 10 MB each) are stored privately. Free families have 100 MB in all; each teen with Pro has 2 GB of their own. If a teen’s Pro ends, their files stay, but new uploads wait until the family is back under its space. Photos are made smaller on your device before they upload, which removes location and camera details.
Using Pennantist fairly
- Add only information you have the right to share. Send supervisor emails only to people who actually supervised the hours.
- Don’t try to reach another family’s data, copy Pennantist’s content in bulk, or disrupt the service.
- Read-only links you make are yours to share; turn them off when you no longer need them.
Ending your account
A parent can delete the family account at any time from Family. We may suspend an account that breaks these terms, and will tell you why unless the law stops us.
Limits
We work to keep Pennantist accurate and running, but we provide it as it is, without guarantees. To the extent the law allows, Hoozye Lab isn’t liable for indirect losses, and our total liability is limited to what your family paid us in the 12 months before the claim.
Changes and the law that applies
If we change these terms in a way that matters, we’ll email parents before the change takes effect. These terms are governed by the laws of Texas. Questions go to Pennantist support (address added before launch).